Meet our Team

Hany  Fam
Hany Fam
Lease Manager

Hany is a highly respected professional in his field. Servicing over 500 customers yearly, he is committed to providing the best customer experience. He has over 20 years of experience in the automotive industry and can also speak Arabic. He strives to take care of his existing customers as well as welcoming new business.

Kenneth  Wong
Kenneth Wong
Finance Manager

Ken has been working over 12 years with the Toyotoshi Group. He uses his vast expertise to help customers feel completely secure in their finances. Ken is also fluent in Mandarin and Cantonese.

Ivan  Oorloff
Ivan Oorloff
Lease Manager

I am one of the lease managers and I have been with Dixie Toyota for over 5 years. I take great pride representing Dixie Toyota helping its customers not only get the vehicle of their dreams, but also help maintain a strong relationship with its Lease customers using energy, empathy and enthusiasm. I am also fluent in Singhalese and Tamil.

Lillo Lionti
Lillo Lionti
Financial Services Manager

Lillo helps finalize purchases and makes sure customers are financially set and comfortable. His friendliness and ease in approach have served him well over the last 10 years with the Toyotoshi Group.

Don  Blacker
Don Blacker
Fleet Manager

Currently managing our fleet department, over the course of his long career in the automotive industry Don has done much more. With over half a century's worth of experience between sales and service, Don is arguably the most knowledgeable and well-rounded individual at Dixie Toyota.

Cady Rodrigues
Cady Rodrigues
Daytime Receptionist

Cady is an enthusiastic professional with extensive experience in licensing, reception and customer service. She is always happy to assist and is passionate about her role in the Toyotoshi team. You will always be greeted with a smile when Cady is in the showroom.

Paula  Chu
Paula Chu
Customer Experience Specialist

Paula provides the initial interaction with many of our customers. She responds to incoming inquiries by email and phone. She provides information about our new and pre-owned vehicle inventory and schedules appointments for our Sales Team members.

Arif  Azim
Arif Azim
Sales & Leasing Representative

Arif is Dixie Toyota's only Bangledeshi sales representative; he speaks fluent Bengali. He has been working with the Toyotoshi Group for past 7 years and works towards making customers happy ever since.

Jody  Glaser
Jody Glaser
Sales & Leasing Representative

I have always been interested in cars so selling them was a natural career path. The first new car that I sold was in January of 1975 and I am still helping customers find their right transportation today. Since joining the Toyotoshi Group Canada first at Meadowvale Toyota and now at our newly opened Dixie Toyota location I have proudly received The Toyota Pinnacle Award for excellence in customer satisfaction 4 years running. If you are considering a new or pre owned Toyota, I will make the experience totally rewarding.I have always been interested in cars so selling them was a natural career path. The first new car that I sold was in January of 1975 and I am still helping customers find their right transportation today. Since joining the Toyotoshi Group Canada first at Meadowvale Toyota and now at our newly opened Dixie Toyota location I have proudly received Th...Read MoreRead Less

Tarun  Gupta
Tarun Gupta
Assistant Fleet Manager

Tarun is charismatic and dedicated sales associate who has been working with Dixie Toyota since August 2014. He is also fluent in Punjabi, Urdu, Hindi. Family oriented, Tarun will ensure that you are treated as part of his own.

Paul  Khatibi
Paul Khatibi
Sales & Leasing Representative

Paul has devoted over 19 years to dedicating his time and expertise to his customers. With a diverse automotive background including extensive used car sales, he is as knowledgeable as he is kind. Paul also speaks fluent Persian. Paul can help you find the vehicle that is just right for your needs and you are guaranteed to have a laugh or two along the way! Paul has devoted over 19 years to dedicating his time and expertise to his customers. With a diverse automotive background including extensive used car sales, he is as knowledgeable as he is kind. Paul also speaks fluent Persian. Paul can help you find the vehicle that is just right for your needs and you are guaranteed to have a laugh or two alo...Read MoreRead Less

Frank  Obodoechina
Frank Obodoechina
Sales & Leasing Representative

My name is Frank Obodoechina and I have been a product advisor for Dixie Toyota for 9 years. I am from Nigeria and I speak English, Ibo, Yoruba, and Efik fluently. I take a friendly, honest, and direct approach with my clients, because that’s how I like to be treated when I’m out shopping for myself. I strive to make sure my clients are not only well informed, but extremely comfortable and confident when making such an important financial decision. Let’s be honest, a vehicle is likely going to be the 2nd largest financial decision you’ll have to make in your life and I’m here to help ensure you make the right one! I invite you to come and meet with me and I assure you, I will work with you, to ensure that I go over and above your expectations.My name is Frank Obodoechina and I have been a product advisor for Dixie Toyota for 9 years. I am from Nigeria and I speak English, Ibo, Yoruba, and Efik fluently. I take a friendly, honest, and direct approach with my clients, because that’s how I like to be treated when I’m out shopping for myself. I strive to make sure my clients are not onl...Read MoreRead Less

Frank  Serrao
Frank Serrao
Sales & Leasing Representative

Frank is celebrating his 20th year with Dixie Toyota this year! Over the years he has worked tirelessly to help thousands of car-owners at Dixie Toyota. Well known in his community, he works hard to maintain loyal relationships as well as dedicating his time to new business. Frank also speaks fluently in Hindi.

Saif  Sheikh
Saif Sheikh
Sales & Leasing Representative

With a very humbling demeanor, Saif is not only highly qualified in automotive sales but he is also patient and takes the time to ensure his customers receive the highest quality of care. His diverse cultural background allows him to fluently speak Punjabi, Urdu, Hindi, and Kashmiri.

Shan  Su
Shan Su
Sales & Leasing Representative

Shan is celebrating 10 years with the Toyotoshi Group this year! During this time, Shan has formed many valued relationships with his customers. Kind and knowledgeable, his diverse background not only includes sales but also extensive knowledge in automotive engineering. He is also fluent in Mandarin.

Zhi (Carl)  Wen
Zhi (Carl) Wen
Sales and Leasing Representative

Carl has been in selling and leasing Toyota's for 6 years and he joined our Dixie Toyota team last year. Carl has excellent product knowledge and is always happy to help. Carl speaks English and Mandarin.

Keven Beesham
Keven Beesham
Delivery Specialist

Since joining our team over two years ago, Keven has moved from a Lot Manager and is now a Delivery Specialist. Always friendly and eager to help, Keven provides excellent customer service. Picking up a new vehicle is always exciting and Keven goes the extra mile to make that a special experience. His excellent product knowledge enables him to explain the features of the vehicles so our customers are able to drive away with confidence and enjoy! Since joining our team over two years ago, Keven has moved from a Lot Manager and is now a Delivery Specialist. Always friendly and eager to help, Keven provides excellent customer service. Picking up a new vehicle is always exciting and Keven goes the extra mile to make that a special experience. His excellent product knowledge enables him ...Read MoreRead Less

Ehab Botros
Ehab Botros
Sales and Leasing Representative

Ehab is a very positive and enthusiastic member of our Sales Team. He always provides a warm and friendly greeting to our customers. He takes great pride in delivering a superior customer experience and helping people find just the right vehicle. He makes the process a delight, from start to finish! Ehab is also fluent in Arabic.

David Le
David Le
Product Presenter

David is a new addition to our lease team. He is always happy to meet with customers and he delivers excellent customer service with a smile! Helping lease customers from the point of purchase through to delivering their brand new vehicle - making the process a very pleasant and smooth experience!

Farzaan Khalfan
Farzaan Khalfan
Sales and Leasing Representative

'Farz' is a welcome new addition to our team! He has a passion for helping people with their needs and for consistently going above and beyond to provide the best customer experience possible! He is committed to building strong and lasting relationships with his customers. Farz brings 9 years of sales and marketing experience with him. He is of an East African background and speaks 5 languages - English, Gujrati, Kutchi, Urdu and Hindi! Give him a call! 'Farz' is a welcome new addition to our team! He has a passion for helping people with their needs and for consistently going above and beyond to provide the best customer experience possible! He is committed to building strong and lasting relationships with his customers. Farz brings 9 years of sales and marketing experience with him. He is ...Read MoreRead Less

Dragos Mutascu
Dragos Mutascu
Sales and Leasing Representative

Dragos is a welcome new addition to our team! He is very energetic and professional. A keen listener, he is focused on helping our customers find the vehicle that meets all of their needs while providing superior customer service. Dragos speaks both English and fluent Romanian.

Hanan  Alexander
Hanan Alexander
Product Presenter

Hanan is a delightful new addition to our team! She assists our Lease Manager, Hany Fam, by fielding lease related inquiries and by scheduling lease-related appointments. She is energetic, efficient and professional. She also speaks fluent Arabic.

Craig Hughes
Craig Hughes
Pre-Owned Vehicle Manager

Craig is a welcome addition to our Sales Team! He brings a wealth of knowledge from his many years of experience in the car sales industry. He has worked with other brands and largely with Toyota. Craig is hard-working and a people person. He will go the extra mile to assist you in finding the right vehicle at the best value for your hard earned dollars! Craig is a welcome addition to our Sales Team! He brings a wealth of knowledge from his many years of experience in the car sales industry. He has worked with other brands and largely with Toyota. Craig is hard-working and a people person. He will go the extra mile to assist you in finding the right vehicle at the best value for your hard earne...Read MoreRead Less

Asfandyar Alam
Asfandyar Alam
Financial Services Manager

A recent addition to our team, Asfan brings a wealth of knowledge and experience with him. He has served in the role of Financial Services Manager for several years with Toyota. He enjoys helping customers finalize their vehicle purchases and helps customers structure the financial aspects of their deals. He is well-versed in the various products and services available to help protect our customers' investment. Asfan speaks English, Urdu, Pushto, Punjabi and Hindi! A recent addition to our team, Asfan brings a wealth of knowledge and experience with him. He has served in the role of Financial Services Manager for several years with Toyota. He enjoys helping customers finalize their vehicle purchases and helps customers structure the financial aspects of their deals. He is well-versed in the various pr...Read MoreRead Less

Mazen Al Masri
Mazen Al Masri
Sales and Leasing Representative

Mazen started his career in sales with Lexus and Toyota in Dubai, over 20 years ago. Since moving to Canada in 2015 he continued his sales career with Toyota. Now a part of the Dixie Toyota Sales Team, Mazen brings a wealth of product knowledge and experience. He will help you find the vehicle that best suits your needs. Mazen speaks English and Arabic. Mazen started his career in sales with Lexus and Toyota in Dubai, over 20 years ago. Since moving to Canada in 2015 he continued his sales career with Toyota. Now a part of the Dixie Toyota Sales Team, Mazen brings a wealth of product knowledge and experience. He will help you find the vehicle that best suits your needs. Mazen speaks English...Read MoreRead Less

Francesco Marini
Francesco Marini
Sales Manager

Francesco is our New Car Sales Manager. He enjoys meeting our new and returning customers. It's extremely important to him that our customers have an excellent experience here at Dixie Toyota from start to finish. You will often find Francesco greeting customers throughout the dealership whether you are here for service or looking for your next vehicle. Originally from Montreal, Francesco also speaks fluent French and Italian. Francesco is our New Car Sales Manager. He enjoys meeting our new and returning customers. It's extremely important to him that our customers have an excellent experience here at Dixie Toyota from start to finish. You will often find Francesco greeting customers throughout the dealership whether you are here for service or looking for your next ...Read MoreRead Less

Katrina Dowling
Katrina Dowling
Service Appointment Coordinator

Aniceta  Gonzgue-Henry
Aniceta Gonzgue-Henry
Service Desk Cashier

Melanie  Walton
Melanie Walton
Service Appointment Coordinator

Russ Elms
Russ Elms
Fixed Operations Manager

Paul Goddard
Paul Goddard
Assistant Service Manager

Amanda  Agyare
Amanda Agyare
Service Consultant

Zulfi Shah
Zulfi Shah
Service Consultant

Yulia Dovbysh
Yulia Dovbysh
Parts Advisor

Joseph Alexander
Joseph Alexander
Wholesale Advisor

Harjit  Ghatora
Harjit Ghatora
Wholesale Advisor

Our Talented Technicians
Our Talented Technicians

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Alicia  Kim
Alicia Kim
Service Consultant

David Reyes
David Reyes
Service Consultant

Sandra Sabri-Shamana
Sandra Sabri-Shamana
Service Consultant

Nickalye Rivas
Nickalye Rivas
Wholesale Advisor

Melissa Clarke
Melissa Clarke
Service Consultant

Yasin Emamally
Yasin Emamally
Shipper/Receiver

Jonathan Wang
Jonathan Wang
Parts Manager